Refund and Returns Policy

Last updated: 16-Feb-2024

At Nivesh Academy, we strive to provide high-quality digital products and services to our customers. However, we understand that there may be instances where you may need to request a refund or return. Please review our refund and returns policy outlined below:

  1. Refund Policy:

    • Since our products and services are digital in nature and are typically accessible immediately upon purchase, we generally do not offer refunds once the digital content has been accessed or downloaded.
    • However, if you believe that there has been an error in your purchase or if you encounter any issues with the quality or functionality of the digital products, please contact our customer support team at support[at]nivesh[dot]academy within 24 Hours of the purchase time.
    • Requests for refunds will be considered on a case-by-case basis. We reserve the right to assess each request individually and may require additional information to process the refund.

  2. Returns Policy:

    • As our products and services are digital and typically do not involve physical goods, there is generally no need for returns.
    • In the event that you accidentally purchase duplicate digital products or if you encounter any technical issues preventing you from accessing the purchased materials, please contact our customer support team for assistance. We will work to resolve the issue promptly and ensure that you receive the intended digital products or services.

  3. Cancellation Policy:

    • You may cancel your subscription or enrollment in any ongoing service at any time. Cancelling a subscription or enrollment will stop future payments and access to the service at the end of the current billing cycle.
    • Please note that cancelling a subscription or enrollment does not entitle you to a refund for any previous payments made, as access to the digital content was provided during the active subscription period.

  4. Contact Us:

    • If you have any questions or concerns regarding our refund and returns policy, or if you would like to request a refund or report an issue with your purchase, please contact our customer support team at support[at]nivesh[dot]academy.
    • Our customer support team is available to assist you and will strive to address your inquiries or concerns in a timely and efficient manner.

By completing your purchase on Nivesh Academy’s website, you acknowledge and agree to abide by the terms outlined in this refund and returns policy. We value your satisfaction as a customer and are committed to providing excellent service and support throughout your learning journey.

Thank you for choosing Nivesh Academy for your stock market education and training needs.